A one-stop online shop
for your natural beauty needs.
100% natural, 100% honest.
- Hair Care
- Skin Care
Terms and Conditions
Last updated: May 30, 2019
Ownership and Platform Terms
This website is operated by The Beauty Heritage Cosmetics Trading (the “Beauty Heritage”) which is incorporated under the law of the United Arab Emirates, with commercial license number 829550 having its registered office at PO Box 5586, Business Bay, Dubai, United Arab Emirates. Throughout the site, the terms “we”, “us” and “our” refer to the Beauty Heritage. By visiting our site and/or purchasing any of our products and/or using our drop shipping service (together the “Services”), you confirm your understanding of the following Terms and Conditions (“Terms” or “Terms and Conditions”) and agree to be bound by their provisions. Your access to and use of the Service is conditioned on your acceptance of and compliance with such Terms.
Please read the Terms and Conditions carefully before using the Service.
The Terms apply to all visitors or users of the Service including, without limitation, users who contribute to its content or help build its platform. .
If you disagree with or are unable to comply to any part of the Terms, please refrain from accessing or using the Service, as your mere use of such Service will be understood as an acceptance of the Terms.
We aim to make our website and our Services available to as many users as possible. However, we do require that (i) you are legally entitled to agree to these Terms and enter into a binding agreement with us through your purchase, and (ii) are eligible to make a payment through our website.
When you create an account with us, you must provide us with information such as your name and your e-mail address. Such information must be accurate, complete, and current at all times. If we become aware of any fraud or any suspicious activity, we reserve the right to immediately terminate your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and you may not transfer it or share it with any third party. If someone accesses our Service using your account information, we will assume that this person is yourself. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account and should proceed with modifying your password.
We endeavor to ensure the security of the website and of your account and therefore reserve the right to take any and all action that we deem necessary or reasonable in that prospect, including terminating your account.
Making a Purchase
Your online purchase order constitutes an offer to buy the products made available through the Services (the “Purchase”). When completing such Purchase, you may be asked to provide certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
By accepting the Terms, you confirm and warrant that: (i) you have the legal right to use the credit card(s) or other payment method(s) in connection with the Purchase; and (ii) you are providing us with information, details and data (the “Information”) (including the ones provided upon registration) that are true, accurate, complete and up to date in all respects and at all times.
By making a Purchase as above stated, you grant us the right to disclose your Information to third parties for purposes of completing the Purchase. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, error in the description or pricing of the product or service, error in your order, suspicion of a commercial use, of fraud or of an unauthorized or illegal transaction, or any other reason that we deem legitimate. You may contact us if you have any inquiries regarding such refusal or cancellation.
Shipping and Delivery
If your delivery is inside the UAE, we will use our best efforts for your Purchase to be delivered to you within two working days. We always endeavor to deliver on time but sometimes delays are inevitable. In case such delays happen, you may contact us for more information on your Purchase.
We reserve the right to choose our courier partners for international deliveries. The delivery time may vary based on the shipping country. A shipping quote is provided once all address details are given during checkout. We reserve the right to amend the quote based on the size and weight of the actual shipment. Customers will be informed of any amendment before the order is processed.
For UAE deliveries, there are no customs charges. For international deliveries, there may be some customs charges depending on where you live. We recommend that you learn more about these in your country prior to placing an order. We do not take liability for customs charges you were not aware of.
Once a Purchase has been made, you may cancel it in a time-limit of 30 minutes provided that the shipment has not left our warehouse. We try our best to ensure a fast delivery and therefore reserve the right to refuse your cancellation request if the Products have already been shipped before the 30 minutes margin. If your cancellation request is accepted and the payment was made by credit card, such cancellation will result in the refund of the amount payed and the Purchase will be considered as if it never took place. If the delivery is already being processed, your cancellation will not be effective, and you may not seek reimbursement. In case of repetitive cancellations, we reserve the right to block your account for future deliveries.
If you receive wrongfully sent items, you have 48 hours after receipt to contact us and we will be glad to assist you and provide you with a replacement if needed, provided that you return the wrongfully sent items in a good condition..
By placing a Purchase through our website, you acknowledge and agree that full liability for the Products rests with the manufacturer and that we carry no Product liability whatsoever for those items unless damaged or wrongfully sent as described in the Return section and subject to our discretion. We also do not take responsibility for any consequences that result from, without limitation, the Products’ use, receipt or composition.
Availability, Errors and Inaccuracies
We endeavor to ensure that the products and services on our website are as accurate as possible. However, we are constantly updating our Services and the content of our offerings and reserve the right to change or correct any information, error, inaccuracy or omission at any time without prior notice. We therefore cannot and do not guarantee the accuracy or completeness of any information, including, but not limited to, prices, product images, specifications, availability, and services
We do not take any responsibility in case of a delay in updating information on the Service and in our advertising on other web sites.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You acknowledge that you are entirely responsible for the Content that you post to the Service or share on other platforms, including its legality, reliability, and appropriateness. You agree that you will not post any content that is contrary to morality, defamatory, inflammatory, that infringes intellectual property rights, or that may otherwise breach common decency or be contrary to law. By posting Content to the Service, you waive any and all of your rights on such Content and grant us the right to make your Content available to other users of the Service, subject to their use in accordance with these Terms.
We are entitled to display, use, reproduce, disclose, modify, adapt, create derivative works from, publish and distribute any Content you submit through the Service for any purpose whatsoever, without restriction and without compensating you in any way. You agree that by submitting such Content, you are making it public meaning that we cannot be held liable if other users or visitors of the Service copy, modify, distribute or share your Content.
You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. In case of breach of such provision, you will be engaging your sole responsibility.
The Service and its original content, its features and its functionality are and shall remain the exclusive property of The Beauty Heritage Cosmetics Trading and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Arab Emirates and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service and in any way possible without the prior written consent of The Beauty Heritage Cosmetics Trading.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by The Beauty Heritage Cosmetics Trading.
The Beauty Heritage has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that The Beauty Heritage shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. You will however remain bound by your obligations under the Terms and Conditions. If you wish to terminate your account, you may simply discontinue using the Service.
Limitation of Liability
The Beauty Heritage makes no representations or warranties in connection with this website, whether express or implied. In no event shall The Beauty Heritage, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any
indirect, incidental, special, consequential or punitive damages, including without limitation, interruption of business, loss of profits, data, use, goodwill, other intangible losses or damages of any kind resulting from (i) your access to or use of or inability to access or use the Service or any access delays or interruptions to the website; (ii) any computer viruses, system failure or any malfunction which may occur in connection with the use of the Service; (iii) any conduct or content of any third party on the Service; (iv) any inaccuracy, omission, or misleading, false or deceptive statement in the content provided in the Service;; and (v) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Furthermore, to the fullest extent permitted by law, we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one thousand AED.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
The Beauty Heritage, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
These Terms shall be governed and construed in accordance with the laws of United Arab Emirates, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
If a provision of these Terms is held to be invalid or unenforceable by a court of law, the remaining provisions of the Terms shall not be affected and will remain in force.
These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we may have entered into regarding the Service.
We reserve the right, at our sole discretion, to remove, modify, replace or add to these Terms at any time, without any notice. However, if we consider a revision material or substantial, we will try to notify you with the new Terms at least 15 days prior to the date it enters into effect. What constitutes a material change will be determined at our sole discretion and we may not be held liable in case of absence of notice.
Your continuous use of the Services notwithstanding such changes constitutes an acceptance of the revised Terms and an acceptance to be bound by them, so please be sure to check regularly for updates. If you happen to disagree with the new Terms or are unable to comply with their content, please refrain from using the website and our Services.
If an amendment of the applicable laws or regulations results in an amendment of our Terms, and such change takes place after you have placed your Purchase but before it has been fulfilled, we will be forced to apply such change to your order and may not be held liable for doing so.
If you have any questions about these Terms, do not hesitate to contact us.
Due to COVID-19, for the time being we are unable to ship internationally or accept returns.